AdviceSmart
Service
and
Support
EZERISA
is
a
technology-forward
company,
and
even
though
we
have
“smart”
guidance
built
into
every
product
we
deliver,
we
understand
that
not
every
client
need
can
be
addressed
with
technology
alone.
That’s
why
our
entire
Team
is
committed
to
delivering
Client
Service,
Support
and
Guidance
with
Respect,
Courtesy
and
Efficiency
at
its
core.
You
can
reliably
expect
our
Support
and
Services
Team
Members
to
openly
communicate
with
you
as
we
work
to
deliver
exceptional
customer
outcomes
and
provide
our
Broker
Partners
with
the
right
legal
guidance,
right
away.
AdviceSmart
Technology
Support
-
Best-in-class
real-time
digital
guidance
and
document-creation
interviews
-
Dedicated
technical
support
for
general
web
portal
use
questions.
Includes:
-
User
Account
Creation
-
Basic
Compliance
Document
Creation
Advice
-
Ecommerce
Support
-
General
Technical
Support
from
a
live
person
AdviceSmart
Broker
Compliance
Checklist
-
Broker
Compliance
Checklist
-
Robust
Assessment
of
Health
and
Welfare
Compliance
-
Instant
Action
Items
Listing
-
Comprehensive
Client
Compliance
Report
with
Action
Plan
AdviceSmart
Legal
Support
-
Basic
(for
Platinum
Partners)
-
Best-in-class
real-time
digital
compliance
guidance
built
into
our
web
portal
-
Available
Document
Compliance
Reviews
-
Available
Document
Creation
Assistance
-
Basic
ERISA,
ACA,
HIPAA
and
related
support
for
internal
teams
Advanced
Group
Benefits
Legal
Support
(through
ERISA
Law
Firm
Affiliate)
-
Supplement
or
replace
existing
ERISA
Legal
Service
and
supports
internal
teams
-
30-year
ERISA
Lawyer
Services
on
virtually
any
ERISA/benefit
topic
-
High
level
compliance
support
and
response
to
compliance
questions
-
Support
internal
teams
and
compliance
in-house
capabilities
-
Client
conferences
and
direct
problem
solving
-
Benefit
Claims
and
Dispute
Resolution
-
Specialty
Compliance
Matters
including
direct
engagements